" I am very pleased with my order. It
was worth the additional wait (back ordered). Quality v. cost was in
excess of expectations. Thank you. Your keeping me informed of the
delay (complete with options to wait/cancel)/shipment
notification/request for proof of delivery, is greatly appreciated.
I have issues with companies that do not keep you up to date with
your dealings. I have found that most customers will put up with a
lot of difficulties if the vendor keeps them up to date with all
activities. You have excelled at this level of communication. I will
be a repeat customer due to your service. Thank you "
" I was amazed by the delivery's
rapidity as my order arrived in 2-3 days and also by sending a
confirmation e-mail to ensure that the order has been delivered make
me feel even more secure (I do shop on the internet and this is the
only time I have been asked if my order has been received!).
Least but not last I am so pleased with the product's quality. I
could tell a lot about it but the best way to experience it is
to try them. Thank you all at healthandyoga. "
F.L.Skoulikari, Greece
" I felt the website offered plenty
of information to prepare me for my purchase. The netipot arrived in
a timely manner, exactly as described. A bonus was the warm email I
received confirming my purchase & shipping date. So refreshing to
receive an email written from the soul & spirit, from someone who
doesn't know me but who sends out love & light nonetheless. I felt
hugged electronically & enjoyed it. Thank you for your energy. "
Jennifer Greene, Chestnut Hill, MA
" Let me begin by saying that you
should add an "excellent" to the choices above. I was pleased with
your website. It was easy to use and quite informative. And as for
my purchasing experience, I was extremely satisfied. I received my
order in days and the quality of the product was great. It was given
as a gift and my friend mentions it every time that we speak. I will
continue to purchase from your company and let my friends and family
know of Health & Yoga and encourage them to visit your site when
purchasing goods of this nature. Thank You "
G.D, Cashtown, PA
" I am very pleased with the customer
service you provide. I ordered 2 mala beads and received them within
days of placing the order. I had issues with one of them and
contacted you and had a response within 24 hours and a replacement
within days. Thank you so much. I will definitely recommend you to
friends and will order from you again. "
N.C, Ridgefield, NJ
" Thank you for your fast and
attentive service. My (order) arrived at my door Thursday, which was
much sooner than I expected. I was at first hesitant to place my
order when I saw that it would be shipped from New Delhi (which is a
very long way from Cleveland, Ohio!), so I was very pleased and
surprised when it arrived so quickly… Thank you again for excellent
service. I will not hesitate to order from you again. "
Christopher Weaver, Shaker Heights, OH
" Thank you for checking on my order,
it is very nice of you to do so, and highly unexpected to find such
customer service in todays world. The product I purchased arrived in
a very timely manner and in very good condition. I am very pleased
with the product and look forward to enjoying it for many years to
come. I will definitely remember your companies service and product
quality should I seek further products of this nature. Thank you! :) "
Gregory, USA
" Ya'll should have an Excellent
radio button to choose from! I rec'd my salt packages, very soon
after my order. I appreciate the e-mails and follow ups, that's
customer service the way it should be. I tell all my friends about
your products and website. I'll continue to be a loyal customer
because you have great products and as I've mentioned...yourcustomer
service stands well above others! "
J.R.L, Murfreesboro, TN
" Thank you for your e-mail regarding
my re(c)ent order from your web site. I received the pot seven days
after I placed the order and it arrived in perfect condition… Thanks
for checking on everything. It is nice to know that a company
actually thinks about their customers after they receive the money.
I did receive my order from you and I was amazed at the service . It
arrrived 5 days after I sent my order on the internet…Amazing
delivery time ! Thanks so much for your prompt attention to my
order. "
Cynthia Cramer, Boone, IA
" Why isn't there a box (in the
feedback) for "fantastic"?!??!! My entire experience with recent
purchase was wonderful - including confirmation emails, delivery
time, pricing, and quality of products. I think the best way to
describe my experience is: I got exactly what I paid for in a timely
manner. The products were even better than anticipated. Thank you! "
Glenn Fratto, Arlington, MA
" Thank you very much for the
wonderful product that I am hopeing will keep me healthy! Your
company is obviously serious about quality customer service. Best
wishes to you for a long and healthy life for offering things to
people that will give them the same. "
K.R.F, san rafael, CA
" Why isn't there a box (in the
feedback) for "fantastic"?!??!! My entire experience with recent
purchase was wonderful - including confirmation emails, delivery
time, pricing, and quality of products. I think the best way to
describe my experience is: I got exactly what I paid for in a timely
manner. The products were even better than anticipated. Thank you! "
Glenn Fratto, Arlington, MA
" Thank you for a great product
received in perfect condition via speedy delivery. I was most
impressed! Impressed (and appreciative also) by your thoughtful
communications for each step of the transaction, it was very
reassuring. "
M.F, Cork, Cork
" Yes, I did receive the package.
Thank you for your quick response. I was impressed with your
efficiency, some orders in the US are not received in such a timely
manner…Thank you again "
Judy Seal, Carlsbad, NM
" Delivery was prompt and
communication was great. With all of the security problems of
ordering online these days, it's good to get confirmation emails and
know your order is being processed in a timely fashion. Thank YOU! "
M.Y, Park Ridge, NJ
" The customer service your company
provided in the form of acknowledgement/receipt of my order, this
follow-up process are all very important customer service/care
features that I truly appreciate. I am very pleased with the product
and your company and will use your services in the future. Thank
you. "
Nick Croce, Owings Mills
" Service and responsivenes was
excellent. Order confimation was sent promptly and shipping
notification was sent quickly. Order shipped quickly, arrived
quickly and was accurate. Product is great! The entire experience
was a pleasure. Thank you making this an enjoyable shopping
experience! "
Nathaniel J Horsch, Purcellville, VA
" I was truly surprised by the
professionalism and efficiency of your operation. The items I
ordered arrived in great condition and very quickly. Thank you for
following up with me, and thanks for treating your customers
courteously. Best wishes. Victoria Butler "
V.B, Chattanooga, TN
" Greetings- I am extremely satified
with the product I purchased. The package arrived safe and sound.
You rock my yoga world! Namaste. "
S.A, Falmouth, Maine
" I am very happy with my product,
price, delivery time & the follow up from your company. I don't
think I've ever ordered anything from the internet and had such a
good feeling about having done so! Thank you:) "
C.S, rochester, MN
" Your interest in the successful
delivery of my order is appreciated. My parcel was delivered several
days ago. It is a pleasure doing business with someone so interested
in customer satisfaction. "
Randy Parrish, Richmond, VA
" I have received my order in time. I
mosly appreciated the personal feel i got from our email
communication. It is one of respect and appreciation and that can go
a long way to solve many problems. I will consider Health and Yoga
for future purchases. Thank you, "
Alex Marculescu, Lakewood, OH
" I have for the 3rd time received
your goods very quickly and am delighted with all the things I
ordered your ordering service is the best I have come across very
straight forward to use KEEP IT UP !! "
Sally Jones, Totnes, Devon
" Thank you for your follow-up email.
You are one of the few companies with such attention to detail! I
received my salt very quickly and am pleased with every aspect of
what you do. Keep it up and the world will beat a path to your door. "
Susie Jenningsr, Ft Myers, FL
" It was a great experience! The
order process was simple and well communicated, I got my merchandise
in wonderfully short order, and the product is exactly as
advertised. Thank you for a job well done! - Melissa Cobb, Satisfied
Customer "
Melissa G. Cobb, Lombard, IL
" Thank you for wonderful service! I
was so happily surprised when I received an answer to my question
from one of your experts. You not only offer great products, but
your service is wonderful. Thank you. "
Magda Maslowski, Niles, FL
" Quick and prompt service and
delivery. Very fine product. Good communication that is indivdiual
and friendly. I would recommend your products and company to family
and friends. It is a pleasure doing business with you. Keep up the
great work!! "
J.L.K, Wilkes-Barre, PA
But as with all humans, there are freak cases of lapses. We ensure
speediest redress even if we have to send a free replacement. Sample
this:
" I just wanted to let you know that
I received the (product) over the weekend. Thank you for so quickly
remedying the delivery problem. "
Kristin Barry, Gainesville, FL
" Thank you very much for offering to
send me a replacement. I really appreciate your customer friendly
and prompt service. I will recommend your business to my friends. "
Nancy Pavek, Eagan, MN
" Thank you for your prompt response when we had a
problem. We have already recommended your company to several friends"
